frequently Asked Questions
Check-in begins at 4 PM and check-out is at 11 AM.
Guests must be 18 years or older to check in with a valid ID.
Yes, reception is available 24/7 for arrivals, requests, and guest support.
Yes, complimentary luggage storage is available for early arrivals and late departures.
Minimum stays may apply during peak periods, weekends, or special events.
Many rooms feature sweeping views of the marina, bay, or Long Beach skyline, with select accommodations offering private balconies.
Rooms have been recently renovated and feature a contemporary coastal design with vibrant, Latin-inspired accents, creating a fresh, comfortable, and updated guest experience.
Rooms include either walk-in showers or shower/tub combinations, depending on the room type.
Yes, all guest rooms include mini-refrigerators for added convenience.
Yes, complimentary WiFi is available in guest rooms and public spaces.
Yes, in-room dining is available for guests seeking a relaxed, private dining experience.
Hotel Maya blends a waterfront setting with lush landscaping, fire pits, outdoor lounges, and open-air experiences—creating a relaxed, resort-style atmosphere within the city. Experience the best of Hotel Maya.
The hotel offers a contemporary Latin-inspired atmosphere with a laid-back, tropical feel, balancing vibrant energy with peaceful waterfront moments.
Yes, couples are drawn to the sunset views, waterfront dining, fire pits, and intimate outdoor spaces that create a naturally romantic setting.
Fuego delivers a waterfront, indoor-outdoor dining experience with modern Latin-inspired cuisine, craft cocktails, and skyline views. With fire pits, open-air seating, and a lively yet relaxed atmosphere, it’s a destination for both guests and locals—ideal for sunset drinks, brunch, or a scenic dinner by the water. Make a reservation at Fuego Restaurant & Bar.
Yes, Hotel Maya welcomes families with spacious outdoor areas, recreational activities, and proximity to top Long Beach attractions.
Hotel Maya is located just across the water from downtown, offering easy access to attractions while maintaining a more relaxed, resort-like setting.
Yes, the hotel is a short drive or water taxi ride from the Aquarium, making it convenient for families and visitors.
Yes, Hotel Maya is located near the Queen Mary, offering a more modern and resort-style stay nearby.
As a popular event and wedding destination, some areas may experience occasional activity. Guest rooms are positioned to balance access to amenities with comfort and privacy.
Feedback may occasionally mention event activity or peak-season energy, but many guests find the vibrant atmosphere and waterfront setting to be part of the appeal.
Hotel Maya is located in a well-traveled waterfront area, and the property prioritizes guest safety and security throughout the stay.
Yes, the hotel welcomes dogs and provides a pet-friendly environment with outdoor walking areas and open space.
Guests can enjoy waterfront walking paths, fitness options, paddleboarding, biking, and open-air relaxation spaces.
Yes, its waterfront location and relaxing atmosphere make it a popular option for guests looking to unwind before departing on a cruise.
Yes, the hotel offers scenic waterfront venues, skyline views, and outdoor settings ideal for weddings and celebrations.
Yes, the combination of meeting spaces and outdoor environments creates a productive yet relaxed setting for team gatherings.
Guests often choose Hotel Maya for its unique setting, resort-style amenities, and experiential value rather than a traditional city hotel stay.
Yes, Hotel Maya offers seasonal promotions and curated packages designed around experiences like romantic getaways, extended stays, and special occasions.
Guests can book directly through the hotel’s official website to access the latest offers and availability.
